I can't log in to my VPN (or other company resources) using my VIP credential. Some organizations may the number of credentials or types of credentials you can be assigned. Why can't I add the token to my VIP account? Contact your organization's helpdesk to do this. If the test is successful but still fails while logging into your VPN or other resources, the token may be locked in your account or needs to be assigned to you.
Vip access mobile app code#
Wait for the next security code to generate before testing again. Enter the entire credential ID (no spaces) and security code as it appears in the app or on the token. How can I test VIP Credential ID or token functionality? For bulk orders, contact your authorized Broadcom reseller\partner. To purchase a hard token, visit the Symantec store on Amazon. To download onto a mobile device, download the VIP Access app from the Google Play Store (Android) or the Apple App Store (iOS/iPadOS) To download onto a computer, visit the Symantec VIP download page. Where can I download a VIP Credential ID or token?
If we can make it better, click the thumbs-down icon and leave us a comment. If the article is useful, click the thumbs-up icon at the bottom of the page. This FAQ is provided to help answer common VIP questions. Always reach out to them for any VIP-related issues or questions. Your organization (or the organization you are accessing with your VIP credential) manages your Symantec VIP Credentials and other VIP policies.
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